Privacy Policy

Welcome to Flat Clearance Richmond upon Thames. We are committed to protecting your personal information and ensuring its privacy, accuracy, and security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our services.

Information We Collect

We may collect various types of information in connection with the services we provide, including:

Personal Data: Information that can identify you, such as your name, email address, phone number, and postal address.
Non-Personal Data: Information that does not personally identify you, such as browser type, operating system, and browsing behavior.
Transactional Data: Details about transactions you have carried out, including billing information and service usage.

How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To deliver the services you request effectively and efficiently.
Improving Services: To understand how our services are used and to make necessary improvements.
Communication: To communicate with you about your account, services, and updates.
Marketing: To send promotional materials and offers, where you have consented to receive them.
Compliance: To comply with legal obligations and enforce our policies.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our business.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

Data Security

Flat Clearance Richmond upon Thames employs a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: You have the right to request access to your personal information.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data under certain conditions.
Objection: You have the right to object to the processing of your personal data.
Data Portability: You can request to receive your data in a structured, commonly used format.

To exercise these rights, please contact us using the information provided in this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our services may not function properly.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of every website you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our services.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our services.